fix problems signing in to the xbox app

Fix problems signing in to the Xbox app

If you’re having trouble signing in to the Xbox app, here are a few things you can try.

Make sure you’re connected to the Internet.
Go to Xbox.com and sign in there to make sure the Xbox service is up and running and you don’t have any issues with your account.


On your PC, go to Start > Settings > Time & language. Under Date and time , make sure the Set time automatically setting is turned on.
If none of the other options work, go to Start > Settings > Accounts and find the Microsoft account you used to sign in to the Xbox app, and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed.

12 thoughts on “fix problems signing in to the xbox app”

  1. I’m on windows 10 and finding it VEEEERY VEEERY difficult to sign into Xbox even though I have been able to sign in without difficulty previously. The solutions given do not seem to work. I am always being asked to sign in or play games as a guest. In the morning I ight be signed in and in the evening when I want to play again I find I am not signed in again. VERY FRUSTRATING!!!!!!!!!!

    What do I do??????????????

    1. I have the same problem and too find it frustrating! The above fixes do not seem to correct this. To my knowledge nothing has changed between atempts? What give Microsoft?

    2. I have the same problem – What have you changed and why. Everything worked perfectly until about a week ago,
      HittingMage999

  2. Keep getting asked to confirm my e mail as I have been sent an e mail which I have never received.As you will see from my typed in e mail I do not have an e on the end of jaymor ,I can only think this is causing the problem.My original password I still remember.Ionly use xbox to play Solitaire.Please sort me out,at80yearsold I find it difficult to do my self.

  3. In recovering my computer. i can not open X-Box and it is hard to fine when going into Account, to fine a place that the information that you shared with us. Why, does this happen? How do you fix it? Why can’t you not use pin mumbers to open X=Box?

  4. I’m on Windows 10 and signing in to XBox is very difficult, succeeding some days and failing in others. Solution given here does not seem to work

  5. Iam totally sick of Microsoft and x box,keep losing and can never sign in and keep losing all my data also fed up continually having to sign in.

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